Non-Discrimination

Non-Discrimination in Healthcare

In the United States, healthcare providers are required to provide services without discrimination. This is often outlined in a “Patient Bill of Rights” or similar document. Here’s a general overview of non-discrimination principles in healthcare:

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Healthcare Provider Obligations:

Provide equal access to services without discrimination.
Offer appropriate aids and services for individuals with disabilities.
Provide language assistance services to individuals with limited English proficiency.

Patient Rights:

The right to receive care without discrimination.
The right to respectful and non-discriminatory communication.
The right to access interpreter services if needed.
The right to receive information about your rights and the grievance process if you believe your rights have been violated.

Non-Discrimination Policy:

[Hospital/Clinic Name] complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. [Hospital/Clinic Name] does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Accessibility Services:

[Hospital/Clinic Name] provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters.
- Written information in other formats (large print, audio, accessible electronic formats, other formats).
Provides free language services to people whose primary language is not English, such as:
- Qualified interpreters.
- Information written in other languages.

Grievance Procedure: If you believe that [Hospital/Clinic Name] has failed to provide these services or discriminated in another way, you can file a grievance with:

[Name, title, and contact information for the grievance officer]. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:
Online at: [OCR Complaint Portal link]
By mail at: [Address]
By phone at: [Phone number]

Additional Resources

U.S. Department of Health and Human Services, Office for Civil Rights (OCR): For more detailed information and resources on non-discrimination in healthcare.
Patient Advocacy Groups: Organizations such as the American Civil Liberties Union (ACLU) and the National Patient Advocate Foundation can provide additional support and resources.

For specific details, you can refer to the non-discrimination policy documents provided by your healthcare provider or consult their website.